Position Overview
Key Responsibilities
To provide courteous, prompt and personalised service and if possible to comply with each and every guest’s request and needs.To sell rooms in a manner designed to maximise revenue and occupancy with guest’s satisfaction.To check in/out guest in compliance with the standard policies and procedures.To familiarise oneself with procedures, facilities and services of the company premises.Ensure that the lobby areas are kept clean and tidy at all times.See to the enforcement of house rules & regulations, company policies and procedures.Hands-on technical knowledge of IT would be an added advantage.Perform other duties as and when assigned by the immediate superior and the Front Office Manager.