Description
Guest Service Representative (contract-to-permanent) 📍 Las Vegas, NV (On-site) | 🕗 Monday–Friday, 8:00 AM–5:00 PM

We are partnering with a growing organization to permanent a Guest Service Representative to support their Guest Relations team during a high-impact period of change and growth. This is a contract-to-permanent opportunity ideal for someone who enjoys helping people, can navigate high-volume situations with professionalism, and thrives in a collaborative, team-oriented environment.


What You’ll Be Doing

-Serve as a primary point of contact for guests via phone, email, and chat

-Handle guest inquiries, concerns, and claims with a high level of professionalism and empathy

-Support membership management, including renewals, updates, and retention efforts

-Assist with account updates and troubleshoot customer issues during system transitions

-Ensure timely and accurate resolution of guest...