Position Overview
Overview The Post Oak Hotel is seeking a Guest Services Coordinator to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Guest Services Coordinator will be responsible for monitoring bell desk operations by facilitating guest request to bellman, managing house car calls, dispatching all requests, inputting valet cars in computer system and processing valet payments. Responsibilities Greet guests and welcome them in a friendly manner Account for all valet keys and perform daily audits Monitor the property management system and direct personnel as needed Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times Access all function of computer system according to established procedures and standards Set up workstation with necessary supplies; maintain cleanliness throughout shift Answer department telephone within three rings, using...