Position Overview
Job Description
As a Guest Service Representative (GSR), you will be assigned to certain locations, where you will approach and engage with visitors and/or customers. You will use this conversation as an opportunity to determine if they qualify to be potential owners, and if so, you will persuade them to attend Preview Presentations by promoting Anantara Vacation Club (AVC) as well as offering available incentives.
Key Responsibilities
Be the face of the company in the marketplace at designated work locations.Achieve the required targets (scheduled preview presentations), effectively and in a professional and honest manner.Understand AVC’s Club Points Ownership programme as well as know the package and incentives you are promoting to the public in appreciation of attending a Club Preview Presentation.Provide customer service and assistance as related to the location as necessary to help enhance customer experience.