Position Overview
**Description:**
You will be responsible for providing an excellent and consistent level of service to the guests. The Guest Service Officer - Concierge is responsible for providing exceptional service to guests and ensuring a smooth and efficient guest experience from arrival to departure, maintaining high standards of hospitality, and working closely with the concierge and front office teams.
**Qualifications:**
+ Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
+ Ideally with a university degree/diploma in Hospitality or Tourism management.
+ Work experience as a Guest Service Officer within luxury hotels is preferred. Fresh graduates are welcome.
+ Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
+ Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
+ Basic computer skills,...