Industry: Hospitality
Location: East (Company Transport Provided at Tanah Merah MRT) 5-day work week (Mon to Sun) Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8.00pm
Job Responsibilities: Manage daily villa bookings, amendments, and check-in/out operations. Handle guest enquiries, payments, and service recovery when needed. Prepare reports, quotations, and billing requests. Oversee lost & found items and monitor vehicle registration. Provide guests with stay information and assistance during their visit. Handle feedback, complaints, and incidents professionally. Support Duty Manager and perform ad-hoc tasks assigned by Management. Requirements: Minimum GCE N level with at least 1 year of relevant experience in a similar capacity Customer service oriented Possess good interpersonal and communication skills Good customer service skills and integrity Must be able to perform shift duties and work on weekends and public holidays JOB ID: 5WWYR6R3 Please send your updated CV to All Su...