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⏰ Full time

Guest Service Expert - Hostess

Marriott International
Location 📍 Cape Town, South Africa
Posted 📅 June 12, 2026
Work Type ⏰ Full time

Position Overview

JOB SUMMARY

Reporting to the Food and Beverage Management, the successful candidates will be required to manage the hostess desk/ area and enhance the guest experience whilst providing exceptional service. Be a Westin Ambassador and maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

CANDIDATE PROFILE 

Education and Experience

  • Hospitality qualification advantageous
  • 1- 2 years’ relevant experience in a similar position within a 5-star hotel environment
  • Well-groomed appearance as per company standards at all times 
  • Professional and pleasant disposition
  • Professional telephone, communication and email etiquette 
  • People centric with a strong focus on the Guest experience 
  • Proficient in MS Office (Word, Excel, Outlook)
  • Problem solving, decision making and conflict...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Other Food Preparation and Serving Related Workers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Cape Town, South Africa