The Guest Service Agent is responsible for delivering exceptional and personalized guest experiences throughout the guest journey, from arrival to departure. The role ensures efficient check-in and check-out processes, accurate handling of guest requests, and adherence to InterContinental Hotels Group (IHG) brand standards.

As the first point of contact for guests, the Guest Service Agent represents the InterContinental brand by creating memorable experiences and building positive relationships with guests while contributing to the overall success of the Front Office operation.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills w...