Minimum 1-2 years of frontline guest service or reception experience within a high-volume 4-star or 5-star city hotel environment.
Extensive, high-speed operational knowledge of the Opera Property Management System (PMS) for managing reservations, routing billing folios, and allocating rooms.
Impeccable personal grooming standards and the physical endurance required to stand behind the reception counter for intense 9-hour shifts.
Exceptional verbal communication skills in English; active fluency in Russian, Arabic, or Mandarin is highly preferred to manage international tour groups effectively.
Responsibilities
Execute rapid and flawless check-in and check-out procedures for massive tourist delegations, corporate groups, and weekend staycation guests.
Accurately register all guest passport and visa details into the mandatory Dubai Police CID system upon arrival, ensuring absolute com...