YOUR DAY-TO-DAY
People
• Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Drive a great working environment for teams to thrive - linking up departments to create sense of one team
• Promote teamwork and quality service through daily communication and coordination with other departments
• Recommend or initiate any HR related actions where needed
• Appraise appearance, discipline and efficiency of all staffs under direct supervision and initiate immediate remedial action if necessary
• Organize and conduct regular meeting for all Guest Relation’s staff to facilitate communication and smooth operation
• Prepare efficient work schedule for Guest ...