Job opportunity

Guest Relations Manager Dubai

The responsibilities include greeting clients as they arrive, coordinating arrivals to assigned rooms and ensuring the front-office team, including Receptionists and the Concierge, offer exceptional customer service to ensure the best experiences for the guests.

Previous hotel management experience with hotel procedures, such as reservations, luggage collection, guest amenities, arrival and departure procedures will be essential.

The Guest Relations Manager should show flair for communication, with the ability to resolve requests and clients’ needs issues in a timely and accurate manner.

Key requirements and skills