Position Overview
- Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
- Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up.
- Answer calls, note down booking reservations, and update accordingly.
- Manage and operate POS systems, including all card and cash transactions.
- Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions.
- Check and ensure bills’ accuracy before printing it for guests.
- Balance cash floats at the start and end of each shift, maintaining financial integrity.
- Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
- Handle delivery platform apps and process orders promptly and effectively
- Set up tables and ser...