Full-time | Onsite

Salary: up to £35,000

Location: Edinburgh

We are recruiting for a Guest Relations Coordinator to join a small, dynamic hospitality team. This is a hands-on, customer-facing role combining guest experience with marketing support, ideal for someone who enjoys variety and taking ownership.

This is a full-time, onsite position working 5 days out of 7, with some weekend and on-call flexibility required.

The Role

You’ll play a key role in delivering an excellent guest experience while supporting marketing activity across digital channels. As part of a small team, a flexible and proactive approach is essential.

Guest Relations & Operations

* Managing guest bookings and information

* Acting as a point of contact for guest enquiries (in person, phone, and email)

* Supporting guests onsite and managing expectations

* Handling complaints and resolving issues professionally

* Coordi...