⏰ Full-time

Guest Relations Agent / Officer

🏢

Confidential

                    Location
                    📍 Rethimno, Greece
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Nalu Resort & Spa is currently recruiting
Nalu Resort & Spa, a leading hospitality brand located in Rethymno – Adelianos Kampos, in the heart of Crete, proudly operates a premium, adults-only establishment featuring 136 elegantly appointed rooms. Designed as the perfect luxurious escape, Nalu Resort & Spa blends refined comfort, exceptional service, and an atmosphere of serene exclusivity.
Guest Relations & Experience
Position description: 
Welcome guests upon arrival and ensure smooth check-in and check-out processes.
Provide personalized assistance and create memorable experiences for VIPs, long-stay guests, and returning visitors.
Identify and anticipate guest needs, offering proactive solutions and recommendations.
Handle guest inquiries, requests, and complaints promptly and professionally.
Communicate special requests or guest preferences to relevant departments to ensure seamless service.
Address guest concerns ...
                

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Job Details

⏰

Employment Type

Full-time

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