The Opportunity Awaits You

REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America, with an opportunity to impact the lives of millions by creating life‑long memories and delivering exceptional experiences.

Reporting to the Supervisor, Guest Experience & Ticket Operations, the Guest Experience Ticket Operations Representative Lead oversees event ticket service delivery at venues managed by Regina Exhibition Association Limited (REAL). This role ensures a friendly environment and guest safety by greeting patrons, addressing ticketing needs, scanning tickets, resolving issues, and upholding venue policies with professionalism.

The Lead must be attentive and empathetic, handling multiple guest concerns with expertise and the ability to elevate issues when necessary. A thorough understanding of all facets of operations across REAL venues is essential, including the ticketing system, even...