SUMMARY:

As a Guest Experience Representative, you play a vital role in delivering amazing experiences through world-class entertainment, one guest at a time. You will be a key player in creating a welcoming, safe, and memorable environment for every guest. In this dynamic position, you will have the opportunity to work across a variety of front-line roles – including ticket scanning, ushering, attendant, and support roles. Whether you are helping guests find their seats, answering questions, or problem-solving, your goal is to ensure each guest feels welcomed, valued, and supported with a positive and friendly attitude from the moment they arrive until the final encore or buzzer.


RESPONSIBILITIES:
+ Reports to Manager, Coordinator and Supervisor in appropriate uniform to attend pre-event briefings.
+ Welcome guests first with a warm smile, eye contact, and positive, energetic attitude.
+ Conduct 5-minute zone check of assigned position, reporting any ...