Become the Guest Experience Manager at Sultan Ahmet Turkish Cuisine in Mississauga, ON, and elevate guest service and operational efficiency. This full-time position emphasizes a warm atmosphere and staff leadership.
As a key leader, you will manage the front-of-house operations to provide an authentic Turkish dining experience. Your role will include training, motivating staff, and ensuring compliance with food and beverage procedures. A focus on conflict resolution and customer satisfaction will be essential in enhancing overall guest interactions and satisfaction rates.
Key Responsibilities:
• Supervise daily service operations and team performance
• Address and resolve escalated guest concerns promptly
• Ensure compliance with safety and service standards
• Maintain a clean and organized dining environment
• Promote restaurant specials and drive guest loyalty
Requirements:
• Strong experience in customer service and conflict resolution
• Excellent comm...