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Guest Experience Leader — Front Office

Brighton-Harbour-Hotel
Location 📍 brighton, United-Kingdom
Posted 📅 May 20, 2026
Work Type ⏰ Full-time

Position Overview

Brighton-Harbour-Hotel is looking for a Front Office Manager to oversee the reception and guest relations team. You will ensure a seamless guest journey and oversee daily operations while driving guest satisfaction and team performance.

The ideal candidate has proven experience in a similar role within a busy hotel, exceptional leadership skills, and excellent attention to detail, particularly around financial controls. Strong communication and complaint handling skills are essential.

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
brighton, United-Kingdom