Position Overview
Main Responsibilities Guest Service - Welcome and attend to guests professionally
- Ensure excellent dining experience and customer satisfaction
- Handle guest requests and feedback promptly
Team Supervision - Supervise junior service staff during operations
- Coordinate table assignments and service flow
- Assist in training and guiding new staff
Food & Beverage Knowledge - Explain menu items and daily specials
- Recommend wines, cocktails, and food pairings
- Ensure accurate order taking and serving standards
Operations - Coordinate with kitchen and bar team for smooth service
- Ensure cleanliness and presentation of dining area
- Assist in opening and closing duties
- Ensure compliance with hygiene and safety standards
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