JOB SUMMARY
Responsiblefor the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of allguests, and also keeping up of the desk area. The Concierge is also responsiblefor ensuring all Bell associates conduct their work ethically and withintegrity. The Concierge should also be fully aware of and acts in accordanceto the Hotel's standards and the Brand Standards.
JOB DUTIES AND RESPONSIBILITIES
1.Supervise and control the activities of the Bellman and Doorman.
2.Maintain the cleanliness and the condition of the Marriott and Singapore's flagand report abnormalities to FOM / AFOM / DM.
3.Perform daily Concierge and Bell Service duties which includes, but not limitedto:
- Welcoming and greeting guestswith a smile and positive attitude,
- Providing hotel guests withinformation about local attractions,
- Providing hotel guests withreservations-making at restaurants and attractions,
- Providing hotel guests withinformation abo...