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⏰ Full-time

Guest Experience Expert (Call Centre, i-Job Program)

Marriott
Location πŸ“ Singapore, Singapore
Posted πŸ“… June 24, 2026
Work Type ⏰ Full-time

Position Overview

**Additional Information**
**Job Number** 26076394
**Job Category** Rooms & Guest Services Operations
**Location** 320 Orchard Road, Singapore, Singapore, Singapore, 238865
VIEW ON MAP (https://www.google.com/maps?q=320%20Orchard%20Road%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20238865)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**JOB SUMMARY**

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

**JOB DUTIES AND RESPONSIBILITIES**

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
other-general
🏠
Work Arrangement
On-site
πŸ“
Location
Singapore, Singapore