Additional Information

• Job Number:
• Job Category: Rooms & Guest Services Operations
• Location: Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450
• Schedule: Full Time
• Located Remotely?: No
• Position Type: Non-Management

Our jobs aren’t just about giving guests a smooth check‑in and check‑out. Instead, we want to build and create an experience that is memorable and unique. Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing highlights of the local area, the Guest Experience Expert makes transactions part of the broader experience.