Company Description

Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches.  Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 conference rooms, off-site catering, pool, spa, tennis court and gym.

#BELIMITLESS #WorkYourWay #WeAreHeartists #AccorCareersPacific

Job Description

About the Role...

We are looking for a Guest Experience All Rounder to join our dynamic hospitality team.  In this versatile role, you will be the backbone of our guest operations, delivering exceptional service while ensuring every guest enjoys a memorable stay. This position is ideal for a flexible, customer-focused professional who thrives in a fast-paced environment and is passionate about creating positive guest interactions.

• Provide outstanding guest service across front desk, concierge, and potentially reserva...