Shape guest interactions as a Team Leader focused on Engagement. Provide critical product education and lead efforts to create an inclusive in-store atmosphere.
As a Guest Engagement Team Leader, you will manage in-store experiences and team dynamics to foster a supportive environment. Your role encompasses evaluating guest connections, providing guidance, and maintaining operational standards. You will also participate in hiring processes and offer continuous support to staff members.
Key Responsibilities:
• Enhance guest experience through leadership on the floor
• Ensure technical product education reaches every guest
• Supervise operations and assess daily performance
• Engage in hiring and onboarding of new team members
• Maintain store readiness for daily operations
Requirements:
• Authorized to work in the local area
• 1 year experience in customer service or retail
• Comfortable leading and empowering team members
• Access to reliable transpo...