Position Summary

First impressions are everything. When guests arrive at our hotels, we aim to create a memorable experience from start to finish. Guest Arrival Experts guide guests through their arrival and departure, ensuring each interaction feels welcoming and seamless.

Responsibilities

• Deliver a wide range of services that guide guests through their arrival and departure experiences.
• Process operational needs, address guest requests, and complete required reports.
• Share highlights of the local area to enhance the guest experience.
• Maintain a safe workplace by following company policies and procedures.
• Protect company assets and uphold quality standards, including proper professional appearance and communication.
• Perform physical duties such as standing, sitting, walking for extended periods, and moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistanc...