Position Summary

Palazzo Versace Hotel is seeking a dedicated and professional Guest Ambassador to join the esteemed team at La Vita Restaurant & Bar. This pivotal role is responsible for managing all reservations and maintaining the guest database, ensuring a seamless and personalized experience for all patrons. The ideal candidate will possess exceptional organizational skills, a keen attention to detail, and a commitment to providing outstanding guest service in a luxurious and vibrant setting.

Key Responsibilities

Reservations Management

• Oversee all aspects of reservations for La Vita Restaurant & Bar, including taking, confirming, and modifying bookings as necessary.
• Ensure that all reservations are accurately entered into the guest database, maintaining up-to-date records of guest preferences and special requests.

Guest Database Maintenance

• Manage and update the guest database, ensuring th...