Summary
The individual supports the Client Engagement function in shaping and executing strategic business decisions to improve client experiences.
The key responsibilities for this role will include both client analytics and client engagement initiatives, but not limited to the following: • Compiling and interpreting customer behavioural data, performance data, client initiative data, etc. to assess business and client engagement performance. • Coordinating pre and post planning and organisation of various client engagement initiatives such as retail activations, brand experiences and gifting. • This position is required to work cross functionally with other departments, including but not limited to Retail, Digital Business, Product Marketing, Brand Engagement, Merchandising, Training, Operations and Finance.
Job Description
Responsibilities
Client Analytics
Transform data into actionable client-centric business intelligence through:
Leverage on MicroStrategy and ...