Job Title: GSOC Manager
Department: Global Security Operations Center (GSOC)
Reports To: GSOC Americas Manager 
Direct Reports: GSOC Analysts, Operators
Employment Type: Full‑Time
Location: Austin, TX / Onsite
Travel Requirement: Minimal to Moderate (as needed for client or site support)

 

Position Summary

The GSOC Operations Manager leads shift-based teams, drives operational efficiency, maintains compliance with security policies and regulatory requirements, triages and manages critical incidents, and continuously improves processes, training, and technologies. This position plays a critical leadership role during high‑risk events and serves as a trusted operational partner to clients and executive stakeholders.

Essential Duties and Responsibilities

1. GSOC Operations & Shift Leadership