Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
Facilitates the functioning of and / or oversees the functioning of Front Office department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties
Key Responsibilities:
People Management
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.