Position Overview
Job Description
Department Information
Join Bosch Global Services as a Travel & Expense Support Officer, where you will provide first-level support to associates worldwide on travel planning, expense claims, and related systems. This role offers exposure to a global working environment and international processes.
Main Roles and Responsibilities
- Provide first-line support to employees on travel bookings, expense claims, and company policies
- Assist users in troubleshooting travel & expense tools (bTravel, mobile application)
- Guide employees through travel request and expense submission processes
- Resolve issues related to travel arrangements and reimbursements within SLA
- Handle employee inquiries via call center and internal systems
- Support compliance with company travel & expense policies
- Contribute to knowledge base and process improvement initiatives