Position Overview
**It's more than a job**
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**Job Purpose**
Lead and supervise a team responsible for delivering ISC services with accuracy, efficiency, and timeliness. Ensure the team consistently meets agreed service expectations, including SLAs, KPIs, and quality standards. Drive operational excellence through proactive issue resolution, continuous process improvement, and adherence to standardized work instructions. Provide leadership, guidance, and support to enable team performance, development, and customer‑focused service delivery. Serve as an escalation point,...