Overview

We're looking for a Lifecycle Marketing Manager to own user retention and feature adoption, reporting directly to the founders. The role is both technical and creative; you will be responsible for engaging, educating, and retaining both marketplace and subscription users through email, in-app messaging, and feature marketing campaigns. The ideal candidate is analytical, creative, and self-motivated — able to plan, execute, and measure lifecycle initiatives end-to-end with little guidance.

Responsibilities

• Own lifecycle marketing campaigns across email, popups, and in-app messaging to drive engagement, retention, and upsell
• Plan and execute feature GTM campaigns (launch emails, adoption flows, educational content) to ensure new features are discovered and used
• Build churn-prevention and winback flows to improve subscription and marketplace retention
• Write compelling copy for lifecycle touchpoints and feature ...