Drive Stripe’s growth initiatives as a Product Manager focused on AI outreach. Shape user experiences and harness data to optimize onboarding, activation, and expansion across multiple channels.
As a key member of the Growth team at Stripe, you will manage AI-powered guidance systems for startups and SMBs. Your role encompasses defining product vision, driving strategic implementations, and ensuring revenue growth through self-service user journeys. Collaborate with cross-functional teams to enhance user engagement from first contact through product activation.
Key Responsibilities:
• Define the AI specialist's engagement approach and roadmap
• Launch inbound support across chat, voice, and email
• Build user triage and qualification layers efficiently
• Ensure seamless escalation paths for support and sales teams
• Oversee onboarding and cross-sell initiatives
Requirements:
• 5+ years in product management with revenue ownership
• Experience building AI-d...