The Role

As Group Product Manager CRM, you will own the development and strategic roadmap for the CRM platforms across Canadian Banking. You will collaborate with cross‑functional partners—Commercial, Retail, Business Banking, Operations, and Engineering—to conceptualize, define, and implement the platform, drive a dedicated backlog, and manage a team of Product Managers. Your responsibilities include overseeing the rollout of an industry‑leading digital experience, engaging stakeholders, integrating participant feedback, prioritizing key features, and ensuring compliance with regulations and internal policies.

Responsibilities

• Lead agile product management to prioritize effectively and manage inter‑dependencies across key scrum teams.
• Champion a customer‑focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Prioritize and manage a dedicated backlog with partners across Commer...