Position Overview
Key Responsibilities:1. Ticket Booking: Assist customers in booking air tickets, ensuring accuracy and timely processing.2. Passport Checking: Verify passengers' identification and travel documents before issuing tickets.3. Data Entry: Input customer information, travel details, and ticketing data into the system accurately.4. Customer Care: Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction.5. Ticket Checking Staff: Ensure tickets are valid, correct, and match passengers' identities for a smooth check-in process.6. Back Office Processing: Handle administrative tasks related to ticketing, data management, and documentation efficiently.7. Air Hostess Coordination: Collaborate with air hostesses for passenger assistance and coordination during boarding and in-flight.8. Human Resource Management: Assist in managing staff rosters, shifts, and ensuring smooth operations through effective communication and coordination.Required Skil...