Grooming Salon Leader

**Overall Job Summary**

This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. This includes overseeing daily operations of the salon, training and coaching staff, and providing exceptional customer service to all pet parents and their dogs.

**Essential Duties and Responsibilities (Min 5%)**

As a Salon Leader, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
3. Take the initiative to support selling initiatives (TEAM):
⦁ Thank the Customer
⦁ Engage with the customer and/or pet
⦁ Advise products or services
⦁ Make it Me...