Position Overview
Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell sites utilization in the assigned Grid.
Sales
- Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhancing the quality of existing retailers/smartphone shops.
- Ensure quality of gross advertisements and 3G/4G gross add.
- Ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identifying high potential areas within the grid.
- Ensure timely purchase orders are placed by franchises to ensure availability of stock at all times.
Customer Services
- Handle end-to-end complaint management, CSI monitoring, quality assurance and customer experience management at franchise.
- Coordinate trade marketing activities regarding brand visibility, BTL activities, trad...