Job Purpose:
The Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell site utilization in that particular Grid. Job Responsibilities:
Sales:
Concentrate on revenue growth from 3G, and 4G sales including handset sales by deploying new smartphone shops and enhancing the quality of existing retailers/ smartphone shops.
To ensure the quality of gross ads, 3G/4G gross add.
To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
Ensure timely purchase orders placed by the Franchises to ensure the availability of stocks at all times.
Customer Services:
Handle end-to-end Complaint Management, CSI Monitoring, Quality Assurance, and customer experience management at the franchise.
Visibility: Coordinate trade marketing activities regarding Brand Visibility, BTL activities, tra...