Company Description
Terra Mayaa is a dynamic organization based in Guwahati, committed to delivering exemplary service and experiences. With a strong focus on quality and customer satisfaction, Terra Mayaa thrives on creativity, excellence, and creating memorable interactions. Our team is dedicated to fostering a positive environment for both employees and customers, aiming to maintain the highest standards of hospitality and professionalism.
Key Responsibilities: Guest Handling & Hospitality
- Welcome guests warmly and maintain a professional appearance and attitude.
- Escort guests to their tables and assist with seating arrangements.
- Maintain proper waiting lists during busy hours.
- Ensure every guest feels attended to throughout their visit.
- Handle VIP guests, special occasions, birthdays, and reservations professionally.
- Collect guest feedback and report important concerns to management.
Reservation Management
- Handle table reservations throug...