6-month contract - hybrid working (3 days on site, 2 days WFH) - £24K FTE

Our client is based in Wokingham (parking available) and ideally seeking a 2025 graduate from a Finance / Accountancy / Business background (ideally) to join their Accounting Support Team.

Answer 1st line customer support telephone calls and emails, providing exceptional customer care

Build knowledge of Tax/Accounts/Nonpliance by researching and answering questions from customers.

Build knowledge of products and use this to offer customers support to ensure they have the best experience

Raise enhancements requests/defects to be reviewed

Assist existing and prospective customers with general sales enquiries, taking payments where necessary

Suggest new ideas or improvements to support materials (FAQ’s, user guides and Knowledge Base)

Work collaboratively ensuring you are building your individual knowledge of our products, tax and accounting pro...