Learn policies, procedures, resources and programs specific to the unit, which may include but is not limited to job attendance & customer service expectations, the call numbering system of library books, 25Live room-booking, the unit’s website, and the various job positions & their duties within the unit.
Unit operations processing and maintenance, which may include but is not limited to retrieving & returning books from/to shelves, labeling & packaging of requested books to be sent out to patrons, searching for missing books, refilling of paper in patron printers & copiers, maintaining neatness of the patron areas.
Assist & support unit patrons, which may include but is not limited to answering the phone, retrieving voicemail messages, rescheduling of tutoring as becomes necessary, checking in/out books & technical equipment, scheduling of rooms, minor hardware & software use support.