Position Overview
A leading cloud communications firm in Singapore is seeking a Service Delivery Manager to oversee a strategic government account. This role involves managing stakeholder relationships, ensuring adherence to service level agreements (SLAs), and coordinating incident management across teams. Ideal candidates will have over 5 years of experience in service level management, preferably within government projects, and hold an ITIL Foundation certification. Benefits include healthcare coverage, annual leave, and opportunities for professional development.
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