End User Support Engineer - Google Workspace

Central London (Onsite Mon-Fri)

£250 per day

SC Cleared (or eligible)

Key Responsibilities

• Support and administer Google Workspace (Gmail, Drive, Docs, Meet, Calendar)
• Manage users, permissions, security settings, SSO & MDM
• Provide Mac (70%) and PC (30%) support
• Hardware deployment, patching, upgrades & AV support (Logitech/Yealink)
• Resolve incidents across software, hardware, LAN/Wi-Fi/VPN
• Handle onboarding/offboarding and user access management
• Maintain clear ticket documentation and knowledge base updates

Requirements

• Strong Google Workspace Admin experience
• Confident across Mac & Windows environments
• Experience with ITSM tools (e.g. Jira)
• Knowledge of SSO, identity management & endpoint support
• Excellent customer-facing skills
• Certifications in Google Workspace, Sla...