Join goeasy as a Customer Engagement Specialist and make a real difference in customers' lives. Your role involves fostering relationships and providing financial solutions in a supportive retail team.
In this position, you'll connect with customers to assess their needs and recommend suitable services. You will also manage accounts, oversee collections, and ensure excellent customer service. Your skills will directly impact the financial well-being of Canadians while enhancing their home environments.
Key Responsibilities:
• Build strong relationships with customers in various channels
• Communicate lease terms transparently and educate customers
• Handle account management including payments and collections
• Assist with showroom operations and maintain store standards
• Support delivery and coordination of merchandise paperwork
Requirements:
• Customer service experience in retail or finance
• Strong sales mindset and ability to meet targets
• Multit...