Global Technical Support Engineer - Basingstoke

£40-55K + 5% performance bonus + 11% on‑call allowance
Approx. 40% based in Basingstoke, 60% travelling internationally
Must be eligible to work in the EU and internationally
Cannot provide sponsorship

A fantastic opportunity for a Global Technical Support Engineer to support and improve high‑profile, mission‑critical IT systems across multiple international locations. This is a hands‑on technical role involving deep system knowledge, advanced troubleshooting, security, continuous improvement, and mentoring junior engineers-all within a fast‑paced global environment.

Key Responsibilities

Technical Support & Operations

Provide 2nd‑ and 3rd‑line support for global IT systems and applications.
Maintain a comprehensive understanding of the full IT environment and guide stakeholders across the entire service landscape.
Drive root‑cause analysis and implement long‑term corrective and prev...