Description
We are looking for a dedicated Global Services Director to lead compliance efforts and manage a global field service team in Framingham, Massachusetts. This role involves ensuring adherence to international standards, driving process improvements, and overseeing technical operations related to textile equipment. The ideal candidate will possess strong leadership skills and a deep understanding of regulatory compliance.


Responsibilities:

• Ensure compliance with company quality procedures and international standards, including ISO 13485.

• Lead and oversee the operations of a global field service team.

• Diagnose defective parts, identify root causes, and carry out necessary repairs using specialized textile equipment.

• Manage the repair and analysis of returned field units, ensuring proper handling and documentation.

• Drive process improvement initiatives to enhance operational efficiency.

• Perform ...