Job description

Global Service Desk Engineer (1st/2nd Line Support)

Location: London (Hybrid- 4 days onsite per week)

Salary: £40,000

Overview

An exciting opportunity has arisen for a Global Service Desk Analyst to join a growing international technology support function based in London. Supporting over 2,500 global users across Europe and the UK, this role will suit a proactive and customer-focused support professional with 1–3 years of Service Desk or IT Support experience.

You will join a collaborative and ambitious Service Desk team supporting a modern technology environment across both Windows and Mac platforms. This is an excellent opportunity for someone looking to develop their technical skills, gain exposure to global user support and progress their career within a business that actively encourages internal growth and movement across teams.

Key Responsibilities