About the Role

The Global Reservations Supervisor leads a team of reservation agents across North America, managing daily operations, scheduling, performance, and customer experience.

What Makes This Role Exciting

• Hybrid work: 3 days in office, 2 days remote
• Travel perks: Employee discounts on hotels and attractions
• Opportunity to build and shape a global contact center model
• Access to evolving platforms including Inntopia and AI-supported systems
• Career growth within a dynamic organization

Location & Travel Requirements

• Open to candidates based in Alberta, Canada
• Flexibility to work 3 days in office and 2 remote
• Must be able to travel to other Pursuit locations as needed
• Valid passport required for travel to the United States

What You’ll Do

Lead & Develop Your Team

• Coach, mentor, and support a team of Re...