The opportunity

As the Global Process Owner (GPO) – Account Support, you will play a critical leadership role in shaping and governing end‑to‑end Account and Engagement Support processes across EY GDS. Acting as the global custodian for these processes within the Quote-to-Cash (Q2C) lifecycle, you will ensure they are standardized, scalable, and aligned with EY’s global Finance strategy.

Working closely with Global Finance, Regions, MST/ET, Mercury Governance Boards, and strategic vendor partners, you will drive continuous improvement through process optimization, automation, and the adoption of AI and digital solutions.

This is a high-impact, globally visible role with strong exposure to senior stakeholders, focused on enhancing efficiency, quality, and control while enabling EY’s client-serving teams.

Your key responsibilities