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Global ITSM Process Leader: Data, KPIs & Improvement

AXA Group Operations
Location 📍 bristol, United-Kingdom
Posted 📅 May 28, 2026
Work Type ⏰ Full-time

Position Overview

A leading global insurance firm in the UK is seeking a Global Process Owner for the IT Service Management Data & Configuration Management team. Key responsibilities include managing data processes, facilitating process design, and driving improvements with ITIL frameworks. The ideal candidate will have 3+ years of experience in ServiceNow, strong analytical skills, and the ability to communicate effectively with stakeholders. This role offers a dynamic work environment and opportunities for professional growth.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
bristol, United-Kingdom